Terms and Conditions / Privacy & Data Protection / Earnings & Refund Policy

Legal

Mazu LLC dba ROI Machines (“ROI Machines”, “the Company”, “we”, “us”, or “our”) understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this Website and our related services.

This page explains:

How we collect, use, and protect information

Data protection practices (including GDPR concepts)

How communications, including AI SMS and AI Voice interactions, are handled

Our earnings disclaimer

Our no-refund policy

By using this Website and our services, you consent to the terms described in the most recent version of this Policy and our Terms of Use.

“You,” “your,” “visitor,” or “user” means the individual accessing this site or using our services.

“Website” means ROI Machines at https://roimachines.io and any related pages, funnels, subdomains, and online properties that link to this Policy.

Personal and Non-Personal Information

Our Privacy & Data Protection sections identify how we treat your personal and non-personal information.

What Is Non-Personal Information and How Is It Collected and Used?

Non-personal information is information that cannot identify you individually.

If you visit this Website to read information (for example, about one of our services), we may collect certain non-personal information from your browser or device, such as:

Browser type and version

Device type

General location (e.g., city/region)

Pages visited and time spent

Referring URLs

Because non-personal information cannot identify you or be tied to you in a meaningful way, there are generally no restrictions on how we may use or share non-personal information. We may use it, for example, to:

Improve the Website and user experience

Analyze traffic and usage patterns

Develop new features, products, or services

What Is Personal Information and How Is It Collected?

Personal information is information that identifies you as an individual, such as:

Name

Mailing address

Email address

Telephone number

Payment / billing information

We may collect personal information from you in a variety of ways, including when:

You submit a form or application

You conduct a transaction with us or our affiliates

We collect information in support of a transaction (e.g., credit card details processed via third-party payment processors)

You purchase access to one of our products, services, or programs

You participate in trainings, surveys, promotions, or other activities

You interact with us via live agents or our AI SMS and AI Voice systems (e.g., phone calls, text messages, or automated voice agents), which may collect call logs, transcripts, and message content

In some places on this Website, you have the opportunity to send us personal information about yourself, elect to receive particular information, or purchase our products or services.

Cookies and Other Technologies

Are Cookies or Other Technologies Used to Collect Personal Information?

Yes. We may use cookies and related technologies, such as web beacons, to collect information on our Website.

A cookie is a small text file placed on your device by a web server.

A web beacon (or pixel) is a small image or code snippet that helps monitor activity such as page views or email opens.

Cookies help us:

Recognize you when you return

Store your preferences (e.g., billing and shipping information, login details)

Streamline your experience on subsequent visits

For example, if you register with us, a cookie may help ROI Machines recall your specific information on subsequent visits so that forms are pre-filled or experiences are customized.

Web beacons may be used to:

Count visitors to our pages

Monitor how users navigate the Website

Measure whether emails are opened, clicked, or forwarded

Third-Party Cookies and Analytics / Advertising

Third-party vendors may use cookies and similar technologies on our Website for:

Analytics and usage tracking

Performance monitoring

Advertising and remarketing

These third parties may use persistent cookies to help us improve the visitor experience, manage content, and track aggregated visitor behavior. Information shared externally is generally on an anonymous, aggregated basis.

From time to time, we may allow third parties to display advertisements on our Website. Those third parties may use cookies or web beacons; their use is governed by their own privacy policies, not ours. You should review their privacy policies before interacting with their ads.

We do not share your personal information with third-party advertisers for their own direct marketing unless we specifically state otherwise and obtain consent where required. However, they may use information about your visits to this and other sites to show ads that may be of interest to you.

Your Choices

You can usually modify your browser settings to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience certain interactive or personalized features of our Website.

How ROI Machines Uses Personal Information

ROI Machines may keep and use personal information collected from or about you to:

Provide you with access to the Website, products, and services

Respond to your requests and inquiries

Process orders and payments for products, services, or subscriptions

Provide ongoing customer service and support

Communicate with you about updates, offers, training, and content that may interest you

Operate marketing campaigns, including via email, SMS, and AI Voice or AI SMS agents

Request feedback or reviews about our products or services

Maintain records and analytics, and develop or improve our programs, services, and content

Combine online information with information you provide to us from other sources for better targeting, personalization, and service

We may de-identify personal data by removing personal identifiers (such as your name, email, or phone number). Once de-identified, the information becomes non-personal and may be used as such.

We may also use your personal information to:

Protect our rights or property

Protect someone’s health, safety, or welfare

Comply with law, regulation, court order, or legal process

Does ROI Machines Share Personal Information with Others?

We will not share your personal information collected from this Website with unrelated third parties without your permission, except as otherwise described in this Policy.

We may share personal information with:

Service providers we hire to perform services or functions on our behalf (e.g., hosting, payment processing, email/SMS platforms, AI voice/SMS platforms, analytics, advertising, customer support tools). They are authorized to use the information only as needed to provide the requested services to us.

Affiliates and related entities under our common ownership or control, where they are required to handle data consistent with this Policy.

Third-party platforms where you intentionally submit reviews/testimonials or connect your accounts.

We may be legally compelled to disclose your personal information in response to:

Court orders

Subpoenas

Search warrants

Applicable laws or regulations

We may also disclose personal information:

If we believe it is necessary to protect our rights or property

To protect the safety of any person

To investigate or prevent wrongdoing

In a corporate transaction, such as a sale, merger, restructuring, or transfer of assets, personal information may be transferred as part of the transaction, subject to the same or substantially similar protections.

Communications (Including AI SMS & AI Voice)

We may contact you periodically by email, mail, telephone, SMS, AI-powered SMS, or AI Voice agents to provide information regarding:

Programs, products, and services

Account or billing matters

Updates, reminders, or follow-up sequences

Educational or promotional content

Some features on this Website or our funnels allow you to communicate with us using online forms, chat widgets, or AI agents. If you request a response, we may respond via email, SMS, or phone. These communications may contain personal information you provided.

AI SMS and AI Voice.
When you interact with our AI agents (e.g., automated phone calls or text messages):

Calls may be recorded and transcribed.

SMS messages may be stored with their content, timestamps, and phone numbers.

Data from these interactions may be used to improve our systems, troubleshoot issues, and personalize your experience, consistent with this Policy.

We use reasonable safeguards, but we cannot guarantee that emails, SMS, or other communications are completely secure from unauthorized interception.

How Is Personal Information Secured?

We have implemented generally accepted standards of technical and organizational security to protect personally identifiable information from loss, misuse, alteration, or destruction.

Only authorized personnel and trusted vendors have access to your personal information, and they are required to treat this information as confidential.

We use access controls, secure storage, and other safeguards appropriate to the sensitivity of the data.

Despite these precautions, no method of transmission or storage is 100% secure, and we cannot guarantee that unauthorized persons will never gain access.

Links

This site may contain links to other websites that we consider useful or relevant. ROI Machines is not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

Public Discussions / Communities

We may offer public or semi-public discussion areas, comments, communities, or groups (e.g., on our platform or via third-party tools).

Please note:

Any information you post in these areas may become public.

Do not post sensitive personal information in public areas.

We are not responsible for actions or policies of third parties who collect information that users disclose in such forums.

You must also comply with any separate community guidelines or posting rules we publish.

Access, Changes, and Deletion of Personal Information

You may request to access, correct, update, or delete personal information that you have submitted by contacting us at:

Email: [email protected]

Phone: +1 346-572-8196

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email from ROI Machines.

Certain data may need to be retained as required by law, for legitimate business purposes, or for record-keeping.

Children’s Privacy

Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that we have collected personal information from a child under 13, please contact us at [email protected], and we will take steps to remove the information.

Data Protection Policy (GDPR-Style Overview)

We are committed to providing a high-quality learning and service experience for our users, customers, affiliates, and partners. To enable this, ROI Machines may gather and use personal data from:

Customers

Affiliates and partners

Business contacts

Employees or contractors

This Data Protection section outlines how such data is collected, handled, and stored to meet data protection standards and comply with applicable law, including concepts drawn from the EU General Data Protection Regulation (GDPR) where relevant.

Why This Policy Exists

This policy helps ROI Machines:

Comply with applicable data protection laws and recognized best practices

Protect the rights of staff, customers, affiliates, and partners

Be transparent about how we store and process personal data

Reduce the risk of data breaches

Key Data Protection Principles

Consistent with GDPR principles, personal data should:

Be processed fairly, lawfully, and transparently

Be obtained only for specified, lawful purposes

Be adequate, relevant, and limited to what is necessary

Be accurate and, where necessary, kept up to date

Not be retained longer than necessary

Be processed in a way that respects the rights of data subjects

Be protected with appropriate security measures

Not be transferred to countries lacking adequate protection without safeguards

What Is Personal Data?

Personal data is information about a living individual who can be identified directly or indirectly, such as name, contact details, identifiers, or online identifiers.

Processing includes any operation performed on personal data, such as collection, recording, storage, use, disclosure, or deletion.

Lawful Bases and Processing

We process personal data only where we have a lawful basis, which may include:

Your consent

Performance of a contract with you

Compliance with a legal obligation

Protection of vital interests

Tasks carried out in the public interest

Our legitimate interests, provided they are not overridden by your rights

Where required, we may ask for your explicit consent (for example, for certain marketing communications or specific types of data processing).

Collection of Information – Additional Detail

We collect information you provide to us, such as:

Name, email address, postal address, phone number

Payment details (processed via third-party payment processors)

Profile information, preferences, and settings

Content you submit (reviews, form responses, support requests, etc.)

We also automatically collect certain data about your use of our services, including:

Course or content progress (where applicable)

Device and browser information

Interactions with our support team (including transcripts or call recordings)

Activity on our platform, funnels, or pages

Information collected via cookies, web beacons, and similar technologies

We use this data to:

Provide, analyze, administer, and improve our services

Personalize your experience and communications

Troubleshoot issues and optimize user flow

Enhance content and training offerings

Retention

We keep personal data only as long as reasonably necessary for:

The purposes for which it was collected

Legitimate business interests (e.g., record-keeping, accounting)

Compliance with legal and regulatory obligations

We take steps to delete or anonymize data that is no longer needed.

Data Security

We use appropriate technical and organizational measures to protect personal data against:

Unauthorized or unlawful processing

Accidental loss, destruction, or damage

These measures may include:

Access controls

Encryption or pseudonymization where appropriate

Secure storage environments

Policies and training for staff

Despite our efforts, no security system is perfect, and we cannot guarantee absolute security.

International Transfers

Because we serve users worldwide, your information may be transferred to and processed in countries other than your own, including the United States.

Where required, we implement appropriate safeguards to protect data during such transfers in line with applicable law.

Your Rights (GDPR-Style Overview, Where Applicable)

Depending on your location and applicable law, you may have rights such as:

Access to personal data we hold about you

Correction of inaccurate or incomplete data

Deletion of your data in certain circumstances

Restriction of processing in certain circumstances

Objection to processing based on our legitimate interests or for direct marketing

Data portability for data you provided to us

Withdrawal of consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.

Earnings Disclaimer

We may share case studies, testimonials, or examples of results achieved by clients, partners, or by the Company. These are illustrative only.

IMPORTANT:

There is no guarantee that you will earn any money using the techniques, strategies, tools, or ideas from our products, services, or training.

Any income or results examples are not to be interpreted as a promise or guarantee of earnings.

Your results will depend on many factors, including your skills, effort, experience, resources, market conditions, and other variables outside our control.

We do not present our products or services as a “get rich quick” scheme.

Any forward-looking statements (e.g., expectations or forecasts about potential results or financial performance) are simply our opinion and are not guarantees of actual performance.

Refund Policy – No Refunds

Unless we clearly state otherwise in a specific written offer for a particular product or service, all sales are final and non-refundable.

By purchasing any product, service, subscription, or program from ROI Machines, you acknowledge and agree that no refunds will be issued, except where required by applicable law.

This includes, but is not limited to, digital products, training materials, memberships, programs, consulting, and done-for-you services.

If a specific offer explicitly includes a refund or guarantee, the terms of that refund or guarantee will apply only to that offer, and only as described on the applicable sales page or agreement.

If you have questions about a purchase or billing, you can contact us at:

Email: [email protected]

Phone: +1 346-572-8196

Changes to This Policy

We may modify this combined Terms / Privacy / Data Protection / Earnings / Refund Policy at any time.

Material changes may be announced via a notice on our Website, by email, or through the services.

The “Last updated” date at the top of this page will reflect the latest revision.

By continuing to use the Website or our services after changes are posted, you accept the revised Policy.

If you have any questions about these Terms, Privacy practices, Data Protection, or this Policy in general, you can contact us at:

Company: Mazu LLC dba ROI Machines

Website: https://roimachines.io

Email: [email protected]

Phone: +1 346-572-8196

If you’d like, next step I can:

Split this into separate pages (Terms of Use, Privacy Policy, Refund Policy, Earnings Disclaimer), or

Tighten/shorten it for a leaner “Terms & Conditions” page.